Water Heater Warranties - House Appliance Repairs

Water Heater Warranties: What’s Covered and How to Make a Claim

A water heater is an essential household appliance that provides hot water for various daily tasks, such as bathing, washing dishes, and doing laundry. When you invest in a water heater, you want to be sure it will function efficiently for years. A warranty is a vital aspect to consider, as it provides a guarantee from the manufacturer against defects and malfunctions. This blog post will explore water heater warranties, what they typically cover, and how to make a claim when needed. If you ever require water heater repair services in Philadelphia, House Appliance Repairs is here to help.

Understanding Water Heater Warranties

Water heater warranties generally fall into two categories: limited and extended warranties. Limited warranties are standard warranties that come with most water heaters, while extended warranties provide additional coverage for a specified period. Extended warranties may be purchased separately or included in a promotion or special offer.

Warranty Duration

The length of a water heater warranty varies depending on the manufacturer and the specific model. Most warranties last between 3 and 12 years, with some high-end models offering up to 15 years of coverage. Be sure to review the warranty information provided by the manufacturer to determine the duration of your water heater’s warranty.

What’s Typically Covered Under a Water Heater Warranty

  •  Tank and Heat Exchanger

The tank and heat exchanger are two of the most critical components of a water heater, and they are typically covered under the warranty. These components are prone to wear and tear, and a malfunction can significantly decrease the water heater’s efficiency or even total failure.

  • Parts and Components

Most water heater warranties cover parts and components like the thermostat, heating element, and valves. These components are essential for properly functioning your water heater, and any defects or malfunctions can result in a lack of hot water or other issues.

  • Labor Costs

Some warranties cover labor costs associated with repairs, while others do not. Reviewing the warranty terms and conditions is essential to determine if labor costs are included. If labor costs are not covered, you may be responsible for hiring a professional to perform water heater repair services in Philadelphia.

Making a Warranty Claim

1. Keep Your Documentation

To make a warranty claim, you must provide proof of purchase, such as a receipt or invoice and the water heater’s serial number. Keep all documentation related to your water heater, including the warranty information, in a safe place for easy reference.

2. Contact the Manufacturer

If your water heater is experiencing a covered issue, contact the manufacturer’s customer service department to report the problem. They will likely ask for your water heater’s model and serial number and a description of the issue. They may also request a copy of your proof of purchase.

3. Follow the Manufacturer’s Instructions

Once you have reported the issue to the manufacturer, follow their instructions for resolving it. This may involve troubleshooting the problem over the phone or scheduling a service appointment with a certified technician. If the issue is covered under warranty, the manufacturer will repair or replace the defective part or component, depending on the warranty terms.

4. Work with a Trusted Repair Service

If your water heater’s warranty does not cover labor costs, working with a trusted repair service, such as House Appliance Repairs in Philadelphia, is essential. A skilled technician will diagnose the issue, provide an estimate for the repair, and perform the necessary work to get your water heater functioning efficiently again.


Understanding the coverage and terms of your water heater warranty is crucial in ensuring you get the most out of your investment. Familiarize yourself with the warranty duration, the components covered, and whether labor costs are included. If a malfunction or defect occurs, be prepared to provide the necessary documentation and follow the manufacturer’s instructions for making a warranty claim.

If your water heater requires repair services in Philadelphia, call House Appliance Repairs for reliable, professional assistance. Our skilled technicians are well-versed in handling a wide range of water heater issues and will work diligently to resolve the problem, getting your water heater back in top condition. Don’t let a faulty water heater disrupt your daily routine; contact House Appliance Repairs for prompt and efficient service.